An IP PBX is an entire telephony system that delivers calls over IP data networks. All interactions are dispatched as data packets in the network.
The technology includes advanced communication features but also offers a significant medication dosage of worry-free scalability and robustness. The IP PBX is also able to hook up to traditional PSTN lines via an optional gateway – so upgrading day-to-day business communication to the most advanced speech and data network is very simple!
Businesses don’t need to disrupt their current external communication infrastructure and procedures. With an IP PBX deployed, an enterprise may also keep its regular mobile phone numbers. In this manner, the IP PBX switches local calls over the info network inside the venture and allows all users to talk about the same external cellphone lines.
How it operates
Shape 1 – How an IP PBX System integrates in to the network
An IP PBX or IP Telephone System involves a number of SIP telephones, an IP PBX server and optionally a VoIP Gateway to hook up to existing PSTN lines. The IP PBX server functions in the same way to a proxy ip server. SIP clients, being either tender phones or workplace mobile phones, register with the IP PBX server, so when they would like to make a call they ask the IP PBX to determine the connection. The IP PBX has a directory website of all phones/users and their matching SIP address and so can connect an internal call or way an external call via the VoIP gateway or a VoIP company. More info and commonly asked questioned about IP PBXs are available on IP PBX, SIP & VoIP FAQ.
Benefit #1: Much better to install & configure than a proprietary phone system:
An IP PBX runs as software on the computer and can leverage the advanced processing ability of the computer and interface as well as features. Anyone proficient in networking and personal computers can install and maintain an IP PBX. By contrast a proprietary cellphone system often requires an installer trained on that one system!
Benefit #2: Easier to manage because of web/GUI based construction interface:
An IP PBX can be managed via a web-based construction program or a GUI, letting you easily maintain and fine melody your telephone system. Proprietary mobile phone systems have difficult-to-use interfaces which are often designed to be utilized only by mobile phone technicians.
Gain #3: Significant cost savings using VoIP providers:
With an IP PBX you can simply use a VOIP Supplier for long distance and international calls. The every month savings are significant. When you have branch offices, you can simply connect mobile phone systems between branches and make free calls.
Advantage #4: Eliminate mobile phone wiring!
An IP Cell phone system gives you to hook up hardware IP mobile phones directly to a standard computer network port (which it can tell the adjacent computer). Software telephones can be installed directly on the Computer. Now you can eliminate the cellphone wiring and make adding or moving of extensions easier. In new offices you can completely get rid of the dependence on wiring extra ports to be employed by the office cellphone system!
Gain #5: Eliminate vendor lock in!
IP PBXs derive from the open up SIP standard. You may combination and match any SIP hardware or software mobile with any SIP-based IP PBX, PSTN Gateway or VOIP service provider. On the other hand, a proprietary mobile system often requires proprietary phones to use advanced functions, and proprietary expansion modules to include features.
Benefit #6: Scalable!
Proprietary systems are easy to outgrow. Adding more mobile lines or extensions often requires expensive hardware modules. In some instances you need an entirely new phone system. Not with an IP PBX. A standard computer may easily handle a huge number of phone lines and extensions – just add more cell phones to your network to extend!
Advantage #7: Better customer service & productivity!
With an IP PBX you can deliver better customer support and better productivity. Since the system is now computer-based, you can integrate phone functions with business applications. For instance, bring up the client record of the caller automatically when you obtain his/her call, dramatically improving customer support and trimming costs by reducing time allocated to each caller. Outbound telephone calls can be located directly from Prospect, removing the necessity for an individual to type in the phone amount.
Benefit #8: Double the phone system features for one half the price!
Since an IP PBX is software-based, it is simpler for developers to include and improve feature sets. Most VoIP mobile systems feature a rich feature set, including vehicle attendant, voice mail, ring categories, and advanced confirming. Unified Marketing communications features are included, to support presence, video tutorial and sound conferences and free calls via the info network. These options are often very costly in proprietary systems.
Gain #9: Allow hot desking & roaming!
Hot desking, the procedure of being in a position to easily move office buildings/desks based on the work at hand, has become very popular. Unfortunately traditional PBXs require extensions to be re-patched to the new location. With an IP PBX an individual simply calls for his telephone to his new workplace – No patching required!
Users can roam too – if an employee has to work from home, he/she can simply turn up their SIP software mobile and have the ability to answer phone calls to their expansion, just as they might at work. Cell phone calls can be diverted all over the world due to SIP protocol characteristics!
Profit #10: Better phone usability: SIP phones are much easier to use!
Employees often have difficulties using advanced mobile phone features. Establishing a conference, or transferring a ask a vintage PBX requires complete instructions.
Not so with an IP PBX – all features are often performed from a user friendly GUI. Furthermore, users get an improved summary of the status of other extensions, of inbound telephone calls, call queues, and presence via the apps. Proprietary systems often require expensive “system” cell phones to get a concept the proceedings on your mobile system and even then, position information is cryptic at best.